Privacy Policy

Effective date: June 18, 2026

Scent-Sation is committed to protecting your privacy and providing a safe shopping experience. This policy describes how personal information is collected, used, and disclosed when you visit or make a purchase through our website or participate in our community reward programs.

Information we collect

When you visit the site, make a purchase, or interact with us, we may collect order information such as your name, billing and shipping address, payment information processed through third-party checkout, email address, and phone number. We may also collect information provided when you join Vessels for Life or Preferred Circle programs, including refill history and customer reward logs. Device and analytics information may be collected through cookies to help improve the shopping experience.

How we use your information

We use information to process and ship orders for candles and wax pucks, manage loyalty status and applicable refill discounts, and send marketing updates, seasonal scent announcements, and membership offers. You can opt out of marketing emails at any time.

Sharing your information

Scent-Sation does not sell personal information. Information may be shared with trusted third parties that help operate the store or communications, and when required by law or a lawful request.

Data retention and security

Order and program information may be retained for recordkeeping, loyalty tracking, and refill services unless you ask for deletion.

Your rights

Depending on where you live, you may have the right to access, correct, or request deletion of personal information we hold about you.

Contact

For privacy questions or requests, email j.johnson@scent-sation.org.